Policies

RETURN POLICY Returns and exchanges are allowed within 15 days of purchase on regular priced, unused merchandise with receipt. Tags must be attached and in original condition packaging. Excluded are rhinestones, tights and foundations – sorry, no returns on these items.

GROUP DISCOUNTS We do give generous discounts on group orders of 15 or more. Call for more information.

SALES & DISCOUNTS We have a very popular frequent buyer card on regular-priced items. Our September Sale is a great time to buy, as is the Spring Sale in April.

SPECIAL ORDERS Items can be special ordered with a 50% deposit. Be advised we do not accept returns on special orders.

POINTE SHOE FITTINGS No appointment needed unless it is during our busiest time of the year, September. Teachers are welcome to your fitting for input on special situations or issues the student may have that they are unable to communicate to us. We love to see the perfect fit, and with our large selection of pointe shoes, we make in happen! (Can take up to an hour)